Frequently Asked Questions

What makes NOBARO different?


We believe exceptional coffee should be part of everyday life. NOBARO carefully selects premium speciality coffees and works with experienced UK speciality roasting partners to bring you freshly roasted coffee that's full of flavour, consistent in quality and made for everyday moments.

Is your coffee freshly roasted?


Yes. Our coffee is freshly roasted in the UK by our trusted roasting partners before being packed and prepared for dispatch, helping you enjoy it at its freshest.

Do you roast your own coffee?


No. NOBARO works with experienced UK speciality coffee roasters who roast our coffees to our quality standards. This allows us to focus on selecting exceptional coffee while ensuring every bag delivers the quality and consistency we expect.

Where is your coffee roasted?


Our coffees are roasted in the United Kingdom by trusted speciality coffee roasting partners.

Where do your coffee beans come from?


Our coffees are sourced from carefully selected coffee-growing regions around the world. The origin of each coffee is clearly displayed on its product page, so you can explore the character and flavour of every coffee in the NOBARO collection.

Is your coffee ethically sourced?


We work with experienced speciality coffee partners who prioritise quality and responsible sourcing. Specific sourcing and origin information is provided where available for each coffee.

Do you offer Whole Bean and Ground Coffee?


Yes. Our coffees are available as Whole Bean or Freshly Ground, allowing you to choose the option that best suits how you prepare your coffee.

What sizes are available?


Our coffees are available in 250g, 500g and 1kg options. Our 1kg option is supplied as two separately sealed 500g bags to help preserve freshness.

How should I store my NOBARO coffee?


Keep your coffee sealed in its original bag in a cool, dry place away from direct sunlight, heat and moisture. Our bags include a one-way freshness valve to help protect flavour and aroma.

Do you offer Coffee Club subscriptions?


Yes. You can join the NOBARO Coffee Club to stay connected with the brand, receive updates and hear about new coffees, offers and releases.

How long does delivery take?


We offer Royal Mail Tracked 48 Standard Delivery, with an estimated delivery time of 2–4 business days, and Royal Mail Tracked 24 Express Delivery, with an estimated delivery time of 1–2 business days. Delivery estimates apply after dispatch.

Do you deliver throughout the UK?


Yes. NOBARO currently delivers throughout the United Kingdom. We also offer free standard UK delivery on qualifying orders of £30 or more.

Can I return my order?


As coffee is a food product, we cannot accept returns of opened or used products for hygiene and food-safety reasons unless the product is faulty, damaged or incorrectly supplied. Please see our Return & Refund Policy for full details.

Do you sell coffee to businesses?


Yes. We welcome enquiries from coffee shops, offices and other businesses interested in NOBARO coffee. Please contact us at hello@nobarocoffee.co.uk to discuss your requirements.

How can I contact NOBARO?


For general enquiries, contact us at hello@nobarocoffee.co.uk. For questions relating to an existing order, contact orders@nobarocoffee.co.uk. We aim to respond within 1–2 business days.